The Passport Office Reviews

The Passport Office has an overall rating of 4.7 based on 97 reviews. Customer feedback on The Passport Office is mixed: The Passport Office reviewers highlight positive aspects like quick processing times, user-friendly website, helpful customer service, which strongly appeal to individuals seeking passport services. However, The Passport Office is often criticized for its high fees, occasional delays, limited payment options.

4.7/5.0

97 reviews

5 Stars

89

4 Stars

2

3 Stars

2

2 Stars

2

1 Star

5

All The Passport Office Reviews (97)
brownelephant277
August 12, 2021
"Fantastic Service Experience"
I gotta say, this service is fantastic! A buddy of mine recommended it, and I was a bit doubtful at first. But man, it turned out to be super professional and reliable right from the get-go. The young lady went through my paperwork with a sharp eye and kindly assisted me in fixing my mistake. After that, I got a text with tracking details, and then an email that clearly emphasized the 'Guaranteed' part. I was soon chillin' with my passport in hand. Big thanks for such a great service!
whitelion765
August 10, 2021
"Top-notch customer support"
I had booked a trip to Canada without realizing the passport needed to be valid for at least 6 months, and mine had just 12 days left when I reached out for help. Since it was urgent and I couldn't back out of my flight, I forked out $599 for the 5-7 day service, and my passport was ready on the 5th day. An authorized family member picked it up from the office and sent it to me. If you're unsure about anything, just give them a call at the number they provide; they always pick up and made the whole process super simple!
ticklishduck961
August 07, 2021
"A fantastic and seamless journey..."
I had a fantastic and seamless journey while handling our application for a new passport. The service was delivered consistently in a top-notch professional manner. Much appreciated!
RalphMoore
March 17, 2020
"Awesome service!"
Pablo was super friendly and quick, and I just received an email letting me know my passport is all set. Awesome service! Much appreciated!
greenostrich458
March 10, 2020
"Top Notch Passport Renewal Service"
We had an amazing experience!! Llilla was polite, professional, and went over everything thoroughly. Truly the finest customer support. Everything was super efficient. Totally worth the extra expense. I’d definitely suggest this service. Thanks a bunch!
Devon.Burton
March 05, 2020
"The Woman Who Guided Us Through"
The woman who assisted us was super nice, patient, and really easy to talk to! We had a great time during our shopping! The whole process was smooth and relieved a lot of stress for us. Appreciate all your support! Take care :)
AnaMitchelle
March 04, 2020
"Fast Service"
Fast, polite, and trustworthy. You really can’t expect more from a company focused on service. Plus, my passport showed up three days ahead of schedule. If given the chance, I’d surely suggest The Passport Office and would absolutely use their services again.
SherriLarson
February 22, 2020
"Returned fast, way quicker than expected..."
Returned fast, way quicker than I figured. It arrived on Monday the 10th and I had it back by Thursday the 20th.
crazypeacock416
February 11, 2020
"Smooth and Simple Experience"
The whole thing was smooth and simple. I didn't stress about whether my documents would get turned down for being wrong.
LeroyJohnson
January 28, 2020
"Awesome Support from the Team"
The whole experience was quick, easy, and hassle-free. No lines to stand in, and they handled all the details. I was told my passport would be ready in 8-12 business days, but it came through in just 4 days, even during the busy season. I’d surely go with them again.
redcat188
January 28, 2020
"Impressive and Great Experience!"
I had a really awesome time getting my passport in under a week. Big thanks!
organicostrich756
January 24, 2020
"Quick and Simple Service"
Quick and Simple Service. Raquel Castellanos was super professional and really helpful. Thanks a bunch once more!
bigpeacock581
January 15, 2020
"Quick and Supportive Service"
I was taken care of right away and the staff were super nice and accommodating. They assisted me with my forms and showed a lot of patience. That day, Briana Ramirez was the one who helped me. Appreciate it once more!
CarlDunn
January 15, 2020
"Quick and Simple"
Quick and simple! Pablo provided detailed info and addressed all my questions. Much appreciated!
brownwolf146
January 09, 2020
"Got my passport in no time!"
I was able to pick up my passport on Wednesday, January 8, after making an appointment on Monday, January 6. I thought it would take around 7 to 10 business days, but it was ready way quicker than expected!

View More Reviews

Have a question about The Passport Office?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.